1. Introduction

Pizza R Us ("we," "our," or "us"), located at 755 Targee St, Staten Island, NY 10304, respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (pizzarus.com), use our contact forms, sign up for VIP updates, interact with our Google Business messaging, or order through our digital channels.

2. Information We Collect

We may collect information you provide directly to us, including:

Contact Details: Your name, email address, physical address, and telephone number when submitting contact inquiries, catering requests, or VIP list signups.
Communications: Messages, feedback, or inquiries you send us via website forms, email (info@pizzarus.com), telephone calls, Google Business Profile Chat, or SMS messages.
Order Data: When ordering food online, transactions are processed securely via our trusted ordering partners (MealKeyway / MenuSifu). We do not store full credit card numbers on our local web servers.

3. How We Use Your Information

We use the information we collect to:

Fulfill catering inquiries, event orders, and customer service requests.
Send transactional updates regarding your food orders or reservations.
Respond directly to customer messages sent through our website or Google Business messaging.
Send occasional promotional specials, coupons (such as our DIRECT15 offer), or VIP neighborhood updates if you opted in.

4. SMS and Mobile Messaging Privacy (Strict Protection)

We respect your mobile privacy. Mobile information and phone numbers collected specifically for SMS communications will never be sold, rented, leased, or shared with third parties or affiliates for their own marketing purposes.

If you subscribe to our VIP SMS updates, message frequency is periodic (up to 4 messages per month). Standard message and data rates may apply. You may opt out at any time by replying STOP to any text message, or text HELP for assistance.

5. Sharing of Information

We only share information with third-party service providers who assist us in operating our business (such as our POS online ordering provider MealKeyway/MenuSifu, our communications provider Telnyx, and web hosting). These providers are strictly contractually obligated to keep your data confidential and secure.

6. Data Security

We take appropriate administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, or alteration. All web traffic on pizzarus.com is encrypted using SSL (Secure Sockets Layer) technology.

7. Your Rights and Opting Out

You may request to view, update, or permanently delete your contact information from our subscriber lists at any time. Simply email us at info@pizzarus.com or call us directly at (718) 720-7777.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact our management team:

Pizza R Us
755 Targee St
Staten Island, NY 10304
Phone: (718) 720-7777
Email: info@pizzarus.com